Diwali Hampers by Saffron 24

Effective Date: 1 October 2025

We thank you for choosing us for your festive gifting. To ensure smooth transactions and transparency, kindly note the following terms:

1. Order Confirmation & Advance

• A minimum 50% advance payment is mandatory to confirm the order.
• Production and procurement will begin only after receipt of advance

2. Final Payment

• The balance payment must be made at the time of delivery (or within 3 days of delivery, as mutually agreed).

3. Delivery & Charges

• GST and delivery charges will be applicable as per actuals
• Delivery timelines will be mutually agreed upon at the time of order confirmation

4. Order Cancellation

• In case of order cancellation, a cancellation fee of 30% of the total order value will apply.
• The advance amount paid will be adjusted against the cancellation fee

5. Returns & Replacement

• Gift hampers once delivered will not be taken back
• In case of damages during delivery, we will replace the damaged hampers free of cost, subject to return of the damaged items.

6. Quality Assurance

• All hampers will be prepared using fresh products, packed carefully to avoid damage during transit

Note:

• Bulk orders may require additional lead time. Kindly confirm well in advance
• Mode of Payment: Bank Transfer / Cheque / UPI (details will be shared at the time of confirmation).